Technical supportWelcome to the MAG TechGroup Support Center, the best tech support in NJ
Please use the following contact information for tech support requests only. For all other inquiries please use the information and form on the Contact Us page.

What are the Hours of Operation at MAG TechGroup?
Our normal business hours are Monday – Friday. 8:00am to 6:00pm EST.

How do I get support at MAG TechGroup?
When you have an tech support issue or a question, you have several ways to contact our support team and report your issues and requests.

How do I get EMERGENCY tech support at MAG TechGroup?
If you have an emergency issue, you must call 201-429-5471 and provide your Name, Company, Phone Number and a brief description of the issue. A technician will contact you immediately.

How to Get tech support in NJ from MAG TechGroup:
1. Call 201-429-5471
2.TOP Helpdesk
Enter and review your requests directly in the Customer Portal. This is the best and simplest way to enter a new Service Request. Just go to the Client Login area and login. We record and update everything here and we share it with you to review when you want. Send an email to with your desired password and we will setup an account and notify you.
Email a Service Request onto our Service area. When you send an email to, the email is automatically entered on our service area and we are notified. Please do not send another email to to check on your Service issues; each email to that address starts a new Service Request.
Help us Help you. Include this information in your email:
Good description of the problem in the body & a good summary of the problem on the email subject line.
Screenshot. Screenshots tell us a lot.
Error message. If you get an error message, open it up and cut/paste it into your email.
4.Submit a tech support Request (include name, company, email, phone, subject, description and send it to

Support Request

Current MAG Tech Group clients may use the form below to submit support requests directly into our help desk system 24/7. Simply complete the form below and click once on “Submit” The courteous, responsive support that you’re accustomed to is just a click away.

How can we help?

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